Diamond car insurance aims to provide cheap coverage specifically for women. They are a leading alternative to specialist insurer Sheilas' Wheels. The company emerged when actuaries discovered that it was less expensive to offer motor insurance for women.
Diamond Car Insurance
They have been offering cheap car insurance for females since 1997 and quotes over the Internet since 2000. They give new customers a 10% discount for buying coverage online.
They aim to offer a comprehensive package, including help from an approved garage. This is aimed at helping women to find a 'female friendly' means of fixing their car. A service that fits around school runs and the needs of families is now regarded as essential.
They also provide a comprehensive range of benefits. This includes the 'Diamond's best friend club', a courtesy car, £100,000 of legal coverage, handbag coverage, add a partner and a child seat coverage. These seek to add value to taking out Diamond car insurance coverage.
It is possible to make alterations to some aspects of an existing policy without telephoning the call centre. This includes changing the address, car details, level of coverage and adding an additional driver.
Do Diamond Car Insurance Offer a Competitive Deal?
Prices are initially considered very competitive by customers. How competitive a quote is will depend heavily on the car being insured and the claims history of the customer. Always use an online price checker, such as Moneysupermarket.com, to compare prices when buying women only car insurance.
It is a fact that both Sheilas' Wheels and Diamond offer new customers a better deal than existing customers. The renewal quote received via the post is unlikely to be as competitive as getting a quote as a new customer.
Make a note of the price offered using the online price checker referred to earlier. Ask for a quote as a new customer and see if it is better than the new quote. If this isn't the case, advise them of the lower price that ca be attained online in order to get the better price.
Customer Service at Diamond Car Insurance
Most have reported that the customer service team are friendly and helpful; others have claimed that they have been given poor information. Always make a note of the customer service representative's name, time and the details of any information or assurances given.
In the event of a disagreement, it is possible for a manager to listen to the call. Whilst this takes time, they will honour any assurances that were erroneously promised by the agent spoken to.
Hold times are minimal. This implies that they have got their staffing levels right at peak times. This has also been aided by the fact that so many of the simple queries can be dealt with quickly and easily online. Customers have reported difficulty in suspending their policies whilst abroad.
Diamond car insurance offers inexpensive motor insurance for women. Lady drivers can save money by getting their coverage from a specialist provider, but it is always sensible to use an online comparison service before signing-up to a new policy or a renewal. New customers get the cheapest deals.
Sources
diamond.co.uk
Disclaimer: This article in no way attempts to give legal or tax advice. One should consult a licensed attorney, tax advisor, or other qualified professional before proceeding.
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